> ## Documentation Index
> Fetch the complete documentation index at: https://prestiai.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Quick answers to common questions

## General

<AccordionGroup>
  <Accordion title="What is Presti.ai?">
    AI-powered product image generation for furniture. Transform simple photos into photorealistic lifestyle scenes in seconds.
  </Accordion>

  <Accordion title="How does it work?">
    1. Upload product photo
    2. Position on canvas
    3. Describe desired scene
    4. AI generates environment
    5. Download result
  </Accordion>

  <Accordion title="Who uses Presti.ai?">
    300+ furniture brands, manufacturers, e-commerce retailers, and interior designers.
  </Accordion>
</AccordionGroup>

## Pricing & Credits

<AccordionGroup>
  <Accordion title="How do credits work?">
    * Generate unlimited variations free
    * Credits used only on download
    * 1K=1 credit, 2K=2, 4K=3, 8K=4 credits
  </Accordion>

  <Accordion title="Do credits roll over?">
    **Monthly**: Up to 3× monthly allowance
    **Yearly**: All credits delivered upfront
  </Accordion>

  <Accordion title="Can I change plans?">
    Yes, anytime. Changes apply next billing cycle.
  </Accordion>
</AccordionGroup>

## Technical

<AccordionGroup>
  <Accordion title="What formats are supported?">
    JPG, PNG, WebP. Max 50MB. Min 1000×1000px.
  </Accordion>

  <Accordion title="Product appears floating?">
    Move product lower on canvas to establish floor contact.
  </Accordion>

  <Accordion title="Perspective issues?">
    All products must be shot from same angle. AI cannot rotate.
  </Accordion>

  <Accordion title="Which browsers work?">
    Latest Chrome, Firefox, Safari, Edge.
  </Accordion>
</AccordionGroup>

## Features

<AccordionGroup>
  <Accordion title="Resolution options?">
    * 1K: Web/social
    * 2K: Standard web
    * 4K: Print/zoom
    * 8K: Large format
  </Accordion>

  <Accordion title="Video specs?">
    720p, 3-5 seconds, MP4, seamless loop.
  </Accordion>

  <Accordion title="Team features?">
    * Pro: 2 users
    * Team: 3 users + batch mode
    * Enterprise: Unlimited
  </Accordion>
</AccordionGroup>

## Account & Billing

<AccordionGroup>
  <Accordion title="Where can I find my invoices?">
    Go to your profile → Manage subscription → Click on Stripe portal.
  </Accordion>

  <Accordion title="What email should I use in the Stripe Portal?">
    Use the same email you used to subscribe. If you can't find it, contact us at [hamza@presti.ai](mailto:hamza@presti.ai).
  </Accordion>

  <Accordion title="How do I subscribe?">
    Directly via the Pricing page or contact us by phone or email at [hamza@presti.ai](mailto:hamza@presti.ai).
  </Accordion>
</AccordionGroup>

<Info>
  Need more help? [Contact support](/support/contact)
</Info>