Quick Fix Reference
| Issue | Solution |
|---|---|
| Product floating | Lower product position on canvas |
| Blurry background | Increase Enhance level (1-3) |
| Wrong lighting | Use Relight tool to match |
| Perspective mismatch | Products must be shot from same angle |
| Unwanted elements | Edit prompt to remove specific items |
| Slow generation | Reduce image resolution to 2K |
Generation Issues
Product Positioning
Fix: Move product lower on canvas to establish floor contact
Unwanted Elements
Problem: AI adds items not in your promptSolution: Use negative prompting - explicitly state what NOT to include
Scene Quality
Lighting Problems
Mismatched shadows
Mismatched shadows
Use Relight tool: None → Low → Medium → High
Too dark/bright
Too dark/bright
Adjust Enhance level or edit prompt lighting description
Wrong time of day
Wrong time of day
Specify in prompt: “morning light”, “sunset”, “evening”
Background Issues
Increase Enhance level or use higher resolution source
Multi-Product Issues
Perspective Mismatch
Critical: All products MUST be photographed from the same angle Fix if mismatched:- Re-photograph products from matching angle
- Use only products with same perspective
- Cannot fix in post - AI cannot rotate products
Scale Problems
| Check | Solution |
|---|---|
| Size relationships wrong | Research actual dimensions |
| Products too large/small | Manually scale on canvas |
| Unrealistic proportions | Use real-world references |
Performance Issues
Slow Generation
- Use 2K resolution instead of 4K
- Simplify complex prompts
- Generate during off-peak hours
- Check internet connection
Quality Degradation
- Upload highest resolution originals
- Avoid over-compressed JPEGs
- Use PNG for transparency
- Don’t upscale low-res images
Getting Help
Self-Service
- Check our guides for detailed tutorials
- Review prompt examples
- Join community discussions
Contact Support
Include when reporting issues:- Screenshots of problem
- Exact prompt used
- Browser and device info
- Steps to reproduce
Most issues have simple fixes. Start with the quick reference table above.